Iceberg Cards: Building Emotional Intelligence for Trauma-Informed Camp Staff

$34.99

Camp staff make dozens of decisions every day, often in seconds and often under pressure. The Iceberg Cards are a practical, scenario-based tool designed to help staff slow down just enough to make emotionally intelligent, trauma-informed choices in the moments that matter most.

Using real-world camp micro-scenarios involving campers, staff, and caregivers, the Iceberg Cards help teams practice looking beyond visible behavior to identify what might be happening beneath the surface. Instead of reacting to frustration, defiance, or conflict, staff build the skills to respond with curiosity, regulation, and care, while still maintaining clarity around safety and boundaries.

This tool strengthens staff capacity to:

  • Recognize emotional needs driving behavior

  • Differentiate between discomfort, feeling unsafe, and actual safety concerns

  • Choose responses that reduce harm and build trust

  • Stay grounded and aligned under stress

Designed for short, repeatable practice, the Iceberg Cards support emotional intelligence development before, during, and after the camp season. Whether used in staff training, supervision, or quick team huddles, they turn everyday challenges into opportunities for learning and growth.

Rooted in TQAMP’s trauma-informed frameworks and camp-centered approach, this resource helps staff practice the exact decision-making skills needed to create safer, more connected camp communities, especially in moments that do not come with a script.

Camp staff make dozens of decisions every day, often in seconds and often under pressure. The Iceberg Cards are a practical, scenario-based tool designed to help staff slow down just enough to make emotionally intelligent, trauma-informed choices in the moments that matter most.

Using real-world camp micro-scenarios involving campers, staff, and caregivers, the Iceberg Cards help teams practice looking beyond visible behavior to identify what might be happening beneath the surface. Instead of reacting to frustration, defiance, or conflict, staff build the skills to respond with curiosity, regulation, and care, while still maintaining clarity around safety and boundaries.

This tool strengthens staff capacity to:

  • Recognize emotional needs driving behavior

  • Differentiate between discomfort, feeling unsafe, and actual safety concerns

  • Choose responses that reduce harm and build trust

  • Stay grounded and aligned under stress

Designed for short, repeatable practice, the Iceberg Cards support emotional intelligence development before, during, and after the camp season. Whether used in staff training, supervision, or quick team huddles, they turn everyday challenges into opportunities for learning and growth.

Rooted in TQAMP’s trauma-informed frameworks and camp-centered approach, this resource helps staff practice the exact decision-making skills needed to create safer, more connected camp communities, especially in moments that do not come with a script.

What’s Included

  • Iceberg Cards featuring realistic camper, staff, and caregiver micro-scenarios

  • Quick Facilitation Guide designed for 15 to 20 minute sessions

  • “Your Turn” prompt cards to practice fast, in-the-moment responses

  • Suggested reflection and debrief questions

  • Flexible formats for small groups, triads, or full staff teams

Best For

  • Camp staff training and staff week

  • Ongoing professional development

  • Supervisory check-ins and coaching

  • Building emotional intelligence and regulation skills

  • Trauma-informed practice refreshers

  • Camps and youth-serving organizations navigating complex human moments

Why It Works

The Iceberg Cards do not teach staff what to think. They help staff practice how to think in real time. By rehearsing micro-decisions in low-stakes settings, staff are better prepared to respond with confidence, empathy, and safety when real moments arise.

No lectures. No shame. Just practical skill-building for the moments beneath the surface.