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What You’ll Learn:
Session 1: Over Email (December 2) — Write responses that lower tension, affirm shared goals, and protect your time and energy.
Session 2: Over the Phone (December 4) — Calm yourself, stay empathetic under pressure, and redirect the conversation productively.
Session 3: In Person (December 9) — Manage tone, body language, and safety when emotions run high.
Each 90-minute session includes live facilitation, real-world scenarios, group conversation, and hands-on practice.
You’ll walk away with:
A repeatable process for navigating tough caregiver conversations.
Templates and scripts for written and verbal communication.
Greater emotional regulation and confidence during conflict.
Renewed capacity to lead with empathy and clarity.
Who it’s for:
Camp and youth program leaders, directors, registrars, and year-round staff who regularly communicate with parents or caregivers.
Investment:
💵 $199 per person | $249 for organizations (up to 3 staff)
Includes all three live sessions and access to session recordings.
Facilitated by:
Led by Chris T. Rehs-Dupin, President and Founder of TQAMP, who brings both humor and grounded experience to the hardest human moments. After running summer camps for 21 years, Chris spent three years working at a city impound lot—handling hundreds of angry, frustrated, and scared people every week, over email, phone, and in person.
That lived experience shaped his trauma-informed, dignity-centered approach to conflict, communication, and care.